Robotzoo

Policies And Standards

A Collection of Our Articles In This Topic Category .




About robotzoo. Our Policies and Standards

robotzoo Is Your Local Expert In Home Robots

Our Mission

What you need to know about robotzoo and our mission.
Home robots have gone a long way in recent years. They keep getting better and better.
That’s why we want to help people get more accustomed to them.
We are here to bring together some of the best robots for the home in one place.
If you need help maintaining your Floors, windows, pools or lawns – there’s a robot for that!
The kind of robot that never bores with doing chores, and lets you get on with something more important.

What We Bring

We have carefully sourced and selected our devices based on quality, reliability, safety and value.
Our robot builders are well established, with a strong track record of producing high quality devices for European owners.
And we’ve brought them together as a family under one name.

This means that robot owners don’t need to do the research on which is the best device. Our knowledge can support your decision.
It also means that they have the convenience and assurance of all their bots being looked after by one place.

robotzoo carries spare batteries, parts and consumables for our bots. These items can be ordered individually through our online store, or by calling us up. And we provide warranty protection under Australian consumer law.

That is something which is not usually available from offshore sellers on Ebay, Alibaba or Amazon!

Seven things you get with robotzoo

We take all the uncertainty out of owning a home robot. This means:
  • Research: Sourcing the best robots in their class from the most professional robot makers.
  • Testing:  Reviewing the original testing reports, and tests all these devices for Australian conditions.
  • Compliance: Ensuring that the robots meet Australian standards, and come with the right plugs.
  • Collection: Gathering all these bots together in one family brand for the convenience of owners.
  • Proximity: Giving owners protection under local consumer law, unlike offshore suppliers.
  • Warranty: Providing a full replacement warranty if any device is found to be faulty.
  • Service: Advising owners to help solve problems or overcome tricky situations.
  • Spares: Supplying spares, accessories, batteries, or other important parts.

Where Are We?

Our main warehouse facility is based in Sydney, and orders are picked and shipped on demand. But we are also everywhere on the net.

If you want to know more about our warranties, policies and standards, you can contact us at robotzoo via email at info@robotzoo.com.au.
We’re just a phone call away, on 1-3000-ROBOT (1-3000-76268).Or send us a postcard, to PO Box 445, Cammeray, NSW, 2062.

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