
RobotZoo Challenge #66: When the wheels fall off
What happens when the wheels fall off? When the Wheels Fall Off You Carry On Our customer told us one of the front caster wheels
What happens when the wheels fall off? When the Wheels Fall Off You Carry On Our customer told us one of the front caster wheels
Our robot lawn mowing challenges are a way of showing the capability and versatility of our clever mowers.Every so often we give the robots a
Robot Pool Cleaning Challenges Every so often we like to give the robots some difficult tasks. We call these our robotzoo pool cleaning challenges. They are
Robot Pool Cleaner Reviews Compare Models Finding the best robot pool cleaner is hard Doing the research on robot pool cleaner reviews to compare robotic
The Future Role of Robots In Pool Maintenance Introduction When talking to people about our pool cleaning robots, we sometimes get the response, “well I
If you are a pool maintenance professional, we think we get you … How much time are you spending on the road? How hard is
Types of Pool Cleaners There are four basic types of pool cleaners: Automatic (suction): ie. Powered by water pressure (eg. from the pool pump) to drive
We Don’t Use Climate Change As A Billboard We offer battery operated robotic lawnmowers, and sometimes we advertise the benefits of these on social media.
Petrol Mowers Are A Great Invention Combustion engine lawnmowers are a great invention, but they collectively burn a lot of fossil fuels (petrol). Also, petrol
The Impact of Mowers Powered By Petrol On Our Urban Environment Petrol Driven Mowers Are A Great Invention. But, they collectively burn a lot
We offer warranty protection under Australian Consumer Law. The warranty period varies depending on the device:
We don’t offer a trial purchase, but refer to our return policy.
Our warranty covers the main device, but some consumable items may not be covered if they have been damaged during use. Examples of items that may not be covered include:
You can return any device within 30 days of purchase, provided:
To arrange a return:
After receiving payment, we typically dispatch orders within two days. Delivery times vary:
Our preferred delivery channel is Australia Post Parcel Post. We provide tracking and usually specify a signature on delivery for added security.
Sorry we ship throughout Australia only.
Please contact customer support as soon as possible if you need to change or cancel an order.
Contact our customer support immediately. We'll work to resolve the issue promptly, whether it's replacing missing parts or correcting an incorrect order.
We offer various forms of after-sales support, including:
You can purchase replacement parts and accessories through our website. Otherwise, contact customer support if you can’t find the item you are looking for.
You can still contact our order inquiry for assistance. While the product may no longer be under warranty, we can provide guidance or offer repair services.
You can contact us via email at info@robotzoo.com.au for product support. We also offer online resources such as manuals and video tutorials.
We do offer informative video blogs on our website and YouTube channel to help you understand and use our products.
Lithium batteries in our devices must be constantly maintained at full charge (recharged at least every 2 months) to be covered under warranty. If neglected, these components may not regain full charge, and the device will not operate as a safety feature.